furbd is a digital inclusion charity based in Middlesbrough. We take in donations of old or unwanted tech from individuals and businesses, erase the data, refurbish the tech in house, and then give it out to those who have no access to technology through our network of Distributors which include Charities, Community Groups, Local Authorities, and other organisations.

Find out more on our About Us Page.

We accept device donations from individuals and businesses. We also accept monetary donations, and have a selection of sponsorship packages for those who want to support our work regularly.

To donate to us head over to our donate page where you'll find all the information you need.

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Note: For Apple and Android devices you MUST remove any accounts before donating. These devices feature an account lock that prevents use by anyone else if your account is still attached even after a factory reset or data wipe. If you donate a device with an account still attached, we will attempt to contact you. If we cannot reach you, the device will be sent for recycling.

We support charities, housing associations, community groups, and local authorities with device donations for their clients. Currently we only distribute in the Tees Valley due to our scale and stock.

If you are an organisation supporting people in need in the Tees Valley, we want to hear from you. Please head over to our Become a Distributor page.

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Note: furbd only distribute devices through registered organisations so individuals must apply through one of these organisations.

As a not for profit organisation, furbd sells a selection of high end donations that we receive as way to fund our work. All of the money we make from these sales goes into covering refurbishing costs, and covering our running costs. This means that every device purchased from us directly contributes to tackling digital inequality in the Tees Valley.

For every device purchased, we can refurbish up to a dozen devices to give out to those with no access to technology.

We offer a 3 month guarantee on devices purchased from us. If you have any issues with a device you purchase from us during this time, please reach out to us through our Contact Us page.

Outside of this period, we may still be able to repair the device at a discounted fee so please still contact us.

You will be emailed tracking details when your order is dispatched. You can track the shipment through the couriers website. We primarily use Royal Mail, as well as occasionally Evri.

We do offer bulk and charity discounts. Bulk discounts will vary depending on device type and quantity, and charity discounts will be offered directly so please reach out to us on our Contact Page.

Of course. You have rights und the consumer act to change your mind within 14 days. If you would like to make a return, please contact us on our Contact Page.